We are a digital consultancy combining years of experience in marketing, technology, data, and commerce. Our mission is to build human-centric brands organized around exceptional customer experiences. Together with media agency Mindsquared, we create a consultancy group Mind2FLO.
We are flo
Powered by data. Inspired by humans.
Humans of FLO
With a proven track record from both enterprise and startup companies, we are a team of senior business, marketing, and technology professionals.
From technology to communication, the key to success is strategy. We enable clients to get an overall competitive advantage by reshaping their strategy, developing new products and services, increasing internal efficiency, and creating a sustainable path to growth.
Based on our human-centric approach, we manage long-term campaigns, automate marketing processes, and optimize media spend with the whole customer journey in mind. Thanks to our partnership with Mindsquared, we offer 360° media services.
We use machine learning and automation to derive insights from endless data feeds. Our cutting-edge data science background enables us to use the data to make customer experience and communication business effective.
A product consists of features, a brand consists of emotions. Our team of senior brand consultants helps clients scale key emotions and messages through each communication touchpoint for the best human-centric experience with the brand.
We provide full-service eCommerce services from development, integration, to customer experience and media. Our senior consultants design and manage eCommerce businesses across B2C and B2B.
As a proud partner of industry leading technologies Salesforce, MuleSoft, Talkdesk and Bloomreach, we help companies achieve best-in-class Customer Experience.
Our key services include:
- Strategy and technical advisory on complex business and technical challenges
- Lean, customer centric design and implementation of complex solutions in the space of:
CRM to truly achieve customer 360-degree view that connects marketing, sales, commerce and service for every customer.
Marketing Solutions to automate, personalise and serve relevant content at the right time across all channels
In today’s world of complex commerce solutions, brands need to have quick access to many different capabilities and specializations. We built our consultancy with this in mind, offering end-to-end commerce services.
Business case development
Vendor and supply chain consultancy
Process design and mapping
Specification for development
eCommerce application design
Front-end and back-end development
Integrations to 3rd party systems (ERP, CRM, WMS)
Brand Strategy & Execution
Brand building (positioning, CID, distinctive assets)
Content strategy and development
Design and copywriting
Social media management
Customer Relationship Management
CRM and CDP solutions
Marketing automation solutions
Personalization and orchestration
Customer data management
Contact center solutions
Campaign management as a service
Campaign tools implementation
Data mining & analytics
We are end-to-end strategic partners, not just solution implementators. Our projects start with a deep understanding of the client’s business, technology landscape, market opportunities, and customer insights.
Partner-like cooperation always relies on experienced professionals. Our team combines strong know-how from different industries and markets and a passion for the best possible customer experience.
Thanks to our extensive marketing and technology experience, our clients benefit from strong relations with key partners like Google, Salesforce, Talkdesk, Microsoft, and Facebook.
We focus on scaling your operations through automation of processes using various technology solutions, so you can focus on creative and strategic work.
Bořislavka Office Centre
Building no. 4
160 00 Prague