We are flo

Powered by data. Inspired by humans.

We are a digital consultancy combining years of experience in marketing, technology, data, and commerce. Our mission is to build human-centric brands organized around exceptional customer experiences. Together with media agency Mindsquared, we create a consultancy group Mind2FLO.

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Humans of FLO

With a proven track record from both enterprise and startup companies, we are a team of senior business, marketing, and technology professionals.

Jan Galgonek

Founder & Group CEO

Lenka Auerová

Chief Operations Officer

Andrej Hájek

Andrej Hájek

CEO FLO

Ivan Valev

Chief Growth Officer

Marián Grofčík

Marián Grofčík

Chief Digital Experience Officer

Daniel Lupinski

Head of Commerce

Michal Baranec

Head of Customer Experience

Pavel Flégl

Head of Brand Experience

Jaromír Barták

Head of Data Solutions

Consulting

From technology to communication, the key to success is strategy. We enable clients to get an overall competitive advantage by reshaping their strategy, developing new products and services, increasing internal efficiency, and creating a sustainable path to growth.

Media

Based on our human-centric approach, we manage long-term campaigns, automate marketing processes, and optimize media spend with the whole customer journey in mind. Thanks to our partnership with Mindsquared, we offer 360° media services.

Data Solutions

We use machine learning and automation to derive insights from endless data feeds. Our cutting-edge data science background enables us to use the data to make customer experience and communication business effective.

Brand Experience

A product consists of features, a brand consists of emotions. Our team of senior brand consultants helps clients scale key emotions and messages through each communication touchpoint for the best human-centric experience with the brand.

Commerce

We provide full-service eCommerce services from development, integration, to customer experience and media. Our senior consultants design and manage eCommerce businesses across B2C and B2B.

Customer Experience

As a proud partner of industry leading technologies Salesforce, MuleSoft, Talkdesk and Bloomreach, we help companies achieve best-in-class Customer Experience.

Our key services include:

  • Strategy and technical advisory on complex business and technical  challenges
  • Lean, customer centric design and implementation of complex solutions in the space of:

CRM to truly achieve customer 360-degree view that connects marketing, sales, commerce and service for every customer.

Marketing Solutions to automate, personalise and serve relevant content at the right time across all channels

Strategy partners:

  

Clients

End-to-end Commerce

In today’s world of complex commerce solutions, brands need to have quick access to many different capabilities and specializations. We built our consultancy with this in mind, offering end-to-end commerce services.

FLO - commerce strategy

01

Commerce Strategy

Business modeling
Business case development
Project management
Vendor and supply chain consultancy
Go-to-market strategy

FLO - functional design

02

Functional Design

Process design and mapping
Specification for development
Software architecture
eCommerce application design
Documentation

FLO - eshop development

03

Eshop Development

Front-end and back-end development
Custom development
UX/CX/UI design
Integrations to 3rd party systems (ERP, CRM, WMS)
Payment solutions

FLO - brand strategy

04

Brand Strategy & Execution

Brand building (positioning, CID, distinctive assets)
Communication strategy
Content strategy and development
Design and copywriting
Social media management

FLO - customer relationship management

05

Customer Relationship Management

CRM and CDP solutions
Marketing automation solutions
Personalization and orchestration
Customer data management
Contact center solutions

FLO - campaign management

06

Campaign Management

Campaign management as a service
Campaign tools implementation
Performance marketing
Data activation
Data mining & analytics

Our Approach

Strategy

We are end-to-end strategic partners, not just solution implementators. Our projects start with a deep understanding of the client’s business, technology landscape, market opportunities, and customer insights.

Expertise

Partner-like cooperation always relies on experienced professionals. Our team combines strong know-how from different industries and markets and a passion for the best possible customer experience.

Vendor partnership

Thanks to our extensive marketing and technology experience, our clients benefit from strong relations with key partners like Google, Salesforce, Talkdesk, Microsoft, and Facebook. 

Automation

We focus on scaling your operations through automation of processes using various technology solutions, so you can focus on creative and strategic work.

Contact us

hello@weareflo.com

Offices

Bořislavka Office Centre
Building no. 4
Evropská 866/63
160 00 Prague